A North Staffordshire clinic that provides abortions and contraception has been given a good rating by a health regulator.

Staff were praised for their care of women and girls using services and a "culture of kindness" towards colleagues was also highlighted by the Care Quality Commission (CQC) following its inspection of the National Unplanned Pregnancy Advisory Service (NUPAS) Stoke.

The clinic is located in Newcastle provides medical pregnancy terminations up to nine weeks and six days or surgical terminations up to 13 weeks and six days. Other services available include contraception, pregnancy testing and pre and post termination counselling.

The service also has three satellite clinics covering Cannock, Burton and Wolverhampton. During the 12 months before the inspection, the service carried out 2,764 terminations, out of which 160 were surgical and 2,604 were medical.

The CQC report, published earlier this month, rated the service good in all areas. It stated: "Staff cared for women and girls and each other in a way that met their expectations and fully respected their privacy and dignity. The culture of kindness and respect extended to colleagues as they were treated in the same manner.

"Women and girls were at the centre of their care and treatment choices. Services were tailored to meet women and girls' needs in a way that ensured choice, timely and equitable access without discrimination and continuity of care.

"There were appropriate systems in place to enable women and girls to share feedback or raise complaints about their care and treatment. Staff made reasonable adjustments where required and listened to peoples' concerns to improve the service.

"Women and girls' areas were clean, well-equipped and well-maintained. Staff assessed and managed risks to women and girls and themselves well.

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"Staff understood how to protect women and girls from abuse. There were enough staff with the right skills, qualifications and experience.

"Managers promoted a positive and supportive culture and valued staff. The service had a vision and strategy for what it wanted to achieve and appropriate plans to achieve it.

"Staff felt respected, supported and valued and were focused on the needs of women and girls and girls receiving care. Risks were identified and escalated, and actions were in place to reduce their impact.

"There was a culture of continuous improvement."