Police issue warning to Stoke residents following a number of cashpoint scams

By Sarah Garner

7th Mar 2023 | Local News

Police are warning Stoke residents to be vigilant when using cash machines (Sarah Garner).
Police are warning Stoke residents to be vigilant when using cash machines (Sarah Garner).

Staffordshire Police are warning Stoke residents to be vigilant after they received reports of fraudsters carrying out cashpoint scams recently.

A number of ATMs outside banks across Stoke-on-Trent have been targeted.

According to police, criminals use a variety of methods to target cash machines, including card 'skimming'; when they fit a small device into the slot of the ATM or use a concealed device to capture your PIN.

A number of ATMs across Stoke have been targeted recently (Staffordshire Police).

Officers are advising the public to be on their guard before using a cash machine and to be alert to any suspicious activity at cash points.

Detective Inspector Kerry Skingle said: "Fraudsters are getting increasingly more sophisticated in stealing card information by tampering with cashpoints so it's important to stay vigilant.

"Remember to check the ATM you are using for anything unusual and don't use the machine if it looks like it's been tampered with. If it's attached to a bank or shop tell the staff immediately or alternatively contact us."

For more tips, visit https://www.takefive-stopfraud.org.uk/advice/general-advice/cash-machine-fraud/ (Take Five).

Follow the tips from 'Take Five' below to minimise the chances of having your card or card details stolen at a cash or self-service machines:

  • Always cover the keypad with your free hand whenever you use your card to avoid your PIN being seen, or to prevent it from being captured by a hidden camera set up by a criminal.
  • Make sure you're aware of people who may be standing too close or trying to distract you as you use an ATM in order to steal your card details and PIN.
  • If your card has been retained by a card machine, ensure you report it to your card provider immediately – if possible whilst at, or near, the machine.
  • If your banking app allows, freeze your card through the app to prevent criminals making withdrawals and purchases if your card is stolen or missing.
  • If you notice anything suspicious or unusual about an ATM such as signs of tampering, step away from using it and report it to the bank concerned immediately.

READ MORE: Tributes paid to 'caravan of love' parked on Stoke restaurant car park

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