Newcastle dementia specialist welcomes 'rising star' as new general manager

By Sarah Garner 11th Jan 2024

Josephine Mollison has become the new general manager at Belong, Newcastle-under-Lyme (Belong).
Josephine Mollison has become the new general manager at Belong, Newcastle-under-Lyme (Belong).

Leading dementia specialist, Belong Newcastle-under-Lyme, has named Josephine Mollison as its new general manager, marking a career milestone for the rising star and a new era for the care village.

Josephine will oversee 24-hour dementia and nursing care for 72 residents, as well as independent living apartment tenants, with the assistance of an experienced management team.

Josephine's care career began in 2013 when she embarked on an ambitious career change from hospitality retail to support worker.

New to the care industry, she began her on-the-job training and swiftly made her mark to earn progression in seniority and head-up her own teams.

Josephine will oversee 24-hour dementia and nursing care for 72 residents at the Newcastle care village (Google).

In 2020, her dedication to her work was further recognised, earning her the organisation's Dementia Champion honour at its annual colleague awards. 

A year later, promotion to the support manager position came with the responsibility of registered manager with the Care Quality Commission (CQC).

More recently, Josephine was instrumental in Belong Newcastle-under-Lyme's accreditation of the Quality Hallmark Award for demonstrating best practice in end of life and palliative care – one of only two operators in the county to hold the Gold Standards Framework (GSF) distinction.   

Now, drawing on more than a decade of experience, she plans to build on the village's strengths and its reputation as a leading care provider the local community.

Josephine said: "It's an exciting time at the village and I'm thrilled to be heading up our fantastic team who are going from strength to strength providing exceptional care for our customers.   

"Looking back to when I started my Belong career, to now, it almost doesn't seem real! I wouldn't want to be anywhere else than with my colleagues and the people we care for – we really are one big family."   

Josephine will draw on more than a decade of experience in her new role (Google).

Martin Rix, Chief Executive Officer at Belong, added: "We're pleased to congratulate Josephine on her new role.

"From zero social care experience to general manager in ten years is the result of her hard work and commitment to our customers which have enabled her to advance her career at a rapid pace.

"We place great focus on developing home grown talent and Josephine is a shining example of someone who shares our 'for people, not profit' approach to care." 

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READ MORE: Trentham announces 'exciting' full calendar for 2024

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