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Councillors to review Stoke-on-Trent village pub’s licence following noise complaints

Local News by Phil Corrigan - Local Democracy Reporter 19th Aug 2026  
llr Dave Mountford has applied for a review of the pub’s premises licence on behalf of the Brindley Ford residents (image via LDRS)
llr Dave Mountford has applied for a review of the pub’s premises licence on behalf of the Brindley Ford residents (image via LDRS)
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Councillors will review a village pub's licence following noise complaints from neighbours.

Residents living near the Gardeners Rest in Brindley Ford say they are regularly kept awake at night by loud music from the venue and by customers shouting as they leave.

They claim that the noise issue has worsened under the pub's current management, with regular live music events, and that they have had to keep their windows closed during this summer's heatwaves.

Ward councillor Dave Mountford has applied for a review of the pub's premises licence on behalf of the Brindley Ford residents.

He argues that the pub's current licence – which allows it to stay open until 1.30am on Fridays and Saturdays, and 12.30am the rest of the week – is 'completely unreasonable' given the location in a residential street.

Cllr Mountford has called for the opening hours to be reduced and for other actions to reduce the noise.

Landlady Bek Toplis insists that she has taken the noise complaints seriously and has already taken steps to address the issue, such as asking customers to leave quietly.

A number of customers have also written letters of support for the Gardeners Rest, saying how important it is to the local community.

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Members of the licensing sub-committee at Stoke-on-Trent City Council will consider Cllr Mountford's application when they meet next week.

The sub-committee could take various actions, such as modifying the pub's licence, if it is deemed appropriate.

In his application, Cllr Mountford states: "Fisher Street is a small, mainly residential street with a public house which is located in very close proximity to residents' homes. Residents have reported disturbance from the premises over the last three months when the current designated premises supervisor took over.

"The premises regularly hold live music events, which understandably is an attempt to increase custom, but at the same time is at the detriment of neighbours who are unable to enjoy their own homes due to the disturbance caused.

"They report being unable to hear their own televisions above the noise, children/elderly relatives are unable to get to sleep at a reasonable time and windows of their own homes have to be kept closed which given the current climate is unreasonable."

Residents have also claimed they have been met with 'rudeness and aggression' after raising concerns with the pub.

During a consultation process, the council received nine representations from Brindley Ford residents, as well as 14 from customers supporting the pub.

One resident says they have been 'plagued with loud music being played late into the night, pub goers shouting in the street and taxis beeping outside the pub doors until the early hours'. Another villager claims that the Gardeners Rest has become 'more of a club venue than a village pub'.

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In a written response to the application, Ms Toplis says the pub's management 'genuinely care about the business, our customers and the local community'.

She states: "Since taking over, we have worked hard to improve the pub by introducing community events, live entertainment, quiz nights, and family activities. Our aim has always been to create a safe friendly and inclusive local pub that people can be proud of.

"We fully appreciate that, at times, things have not gone entirely to plan. If our operation has caused disturbance to any of our neighbours, we are genuinely sorry. It has never been our intention to inconvenience anyone living nearby."

Ms Toplis says the pub reminds customers to leave 'quietly and respectfully', monitors outside areas and asks anyone creating excessive noise to 'keep it down'.

Packmoor resident Leah Hart is one of the customers who has written in support of the pub.

She says it provides a 'positive social environment' that benefits the whole community, and that the entertainment is 'not unreasonably loud' in her experience.

The licensing sub-committee will meet to consider the application on Monday, 24 August.

     

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