FryerMiles are delighted to be partnering with an industry leading technology business in Stoke-On-Trent, to assist in hiring a French Speaking sales assistant on a permanent basis.

The role will require Customer Service experience, particularly over the phone and online. The role requires an understanding of motor electronics, the ability to speak with various French Clients, to sell, upsell and track and trace abandoned orders on the website and understand how to use the inhouse systems.

Responsibilities Include:

• Understanding of stock and products
• Answering the telephone in a timely manner
• Processing all telephone and online orders
• Monitoring and dealing with abandoned check outs
• Speak to customers and upsell relevant products
• Invoicing and shipping labels
• Processing of e-commerce orders
• Interacting with the internal intranet
• Continued product knowledge and practical development

Desired Skills:

• Fluent French speaker.
• Dependability - The role requires reliability, responsibility, dependability, and the fulfillment of obligations
• Integrity - The role requires honesty and an ethical nature
• Attention to detail - The role requires being thorough and careful in all tasks
• Cooperation - The role requires being pleasant to others and displaying a good-natured attitude
• Stress tolerance - The role requires accepting criticism and dealing calmly with high stress situations

French Speaking Sales Assistant - Stoke-On-Trent - £25,000 - £30,000