Residents and councillors fighting plans to house more than 480 asylum seekers in former university accommodation have shared their concerns with a planning inspector.

Serco launched an appeal after Stafford Borough Council's planning committee refused permission for its proposals for Beaconside's Stafford Court last year.

A public inquiry opened on Tuesday (May 16) and is being held at Stafford Rugby Club for three days. Planning inspector Gareth Jones – not to be confused with a borough councillor of the same name – invited members of the public to have their say on the plans during the hearing.

Around 50 people were in the public area to hear the proceedings on Tuesday morning. They included Carolyn Trowbridge, who called for the application to be rejected when she was a borough council and planning committee member. She told the inquiry a boundary fence had already been installed around Stafford Court without planning permission being granted for it.

She said: "We have to take in the homeless and refugees – we welcome them with open arms. But we don't have 400 spare homes and it wouldn't feel safe housing nearly 500 people there, when some will have PTSD."

Steven Spennewyn, a member of Hopton and Coton Parish Council, also voiced residents' concerns. He said: "Most of us here would welcome people who come here as refugees; we're not against refugees.

"I'm speaking against the location of the site, which is completely unsuitable for such a facility. Residents of St Mary's Gate are worried and fearful and you don't have the right to treat residents in this way."

Resident Michael Riley said: "Along with genuine asylum seekers elements of criminality have crept into the system. Although I'm not against asylum seekers I know there is a serious crime element infiltrating immigration centres."

Serco say no external alterations would be made to the building (Google).

Other residents raised concerns about the site's location near local schools. And there were also fears that property prices could be affected by the proposals.

But one woman attended to speak in support of the asylum speakers. And another who took a neutral stance urged Serco to "take social responsibility" and offer activities and education to the asylum seekers who would be staying at Stafford Court if the planning refusal is overturned.

Dr Sonia Lloyd from Cannock Chase Welcomes Refugees said: "I would like to speak to assuage fears of people in the community about the asylum seekers. I met with a group of asylum seekers from the Cannock hotels and this group of young men, who comprised mainly Afghans, were very polite and respectful.

"They expressed their desire to work and volunteer, to contribute to the community which has provided them with bread. They are madly keen on cricket and they would like to cook, but they are very restricted in Cannock."

The inquiry is set to continue for two more days this week and the planning inspector is due to go on a visit to the site. Serco is due to call three people to give evidence, including business support director Katy Wood.

In her proof of evidence statement she said: "The appellant is well-resourced and experienced in providing this kind of accommodation and has the necessary processes in place to deal with any specific safety and security management concerns. The appellant is cognisant of the need to stay well connected to local emergency services and has a track record in this regard.

"The appeal site will be properly managed including in respect of safety and security and there is no evidence that the proposed use of the appeal site will lead to an increase in crime as a result of resident behaviour – and if there are incidences of crime there are systems in place to manage it. The management of the appeal site will create opportunities for the residents to socialise and create connections, and will create an inclusive environment with links to the surrounding community."

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