'Affordable' home-improvement loans could be offered to Stoke-on-Trent residents
By Liana Snape 23rd Mar 2026
Stoke-on-Trent residents could soon be able to access affordable home-improvement loans to help them make essential repairs and adaptations to their properties.
The loans are set to be offered under the Housing Renewal Assistance Policy 2021-2026.
The council hopes that they will support residents, improve housing conditions, help bring empty properties back into use and provide essential adaptations for people with disabilities.
Councillor Sarah Hill, Cabinet Member for Finance, Anti-Poverty and Corporate Services said: "We want to offer the highest standards as well as best value for money.
"The Housing Renewal Assistance policy has been carefully designed to ensure that residents can make essential upgrades to their homes as well as giving property owners the funds they need to bring empty properties back into use.
"Via the Loans, we can support residents to help reduce improve their homes, cut fuel poverty and prevent health issues which we know are linked to poor quality housing."
The council's ruling cabinet will decide next week whether to procure an external, regulated provider to manage complex home‑loan products on the council's behalf.
A spokesperson for Stoke-on-Trent City Council said: "This will ensure residents receive professional financial assessments, independent advice and safe, well‑managed loans - while the council will retain full control over budgets, loan types and overall policy direction."
The new provider will administer the full portfolio, including financial checks, advice, loan monitoring and safeguarding residents from unaffordable borrowing.
It comes after independent research commissioned by the council through the Financial Inclusion Centre found that a specialist provider model would deliver greater expertise, reduce regulatory and financial risks for the council, and ensure compliance with consumer credit rules.
The council explained that if the procurement is approved, the appointed provider will work with them to launch the improved loan service, with ongoing monitoring and annual reviews to ensure high standards and strong value for money.
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