A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team nationwide.

• This will be an exciting time for any experienced Property or Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation.
• You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion.
• Providing a first class customer service you will strive to continuously improve and build a market leading reputation within the Industry.

Key responsibilities:

• Manage your own caseload of subsidence claims
• Carry out desk-top handling using digital solutions
• Work closely with Surveyors arranging instructions
• Liaise with all relevant parties ensuring the smooth management of the claims process
• Provide a high standard of customer service
• Utilise your exceptional technical expertise demonstrating your subsidence knowledge
• Work to client SLAs and KPIs

About you:

• Excellent Buildings/Subsidence claims handling experience
• Insurance Principles knowledge
• Exceptional communication skills and experience, verbal and written
• The ability to work within a pressured and busy environment working to strict deadlines and timescales
• Excellent IT/Systems experience with a high level of competency
• Industry qualifications CertCILA/Cert CII, working towards or the desire to complete

Salary & Benefits:

• Competitive annual salary
• Contributory pension
• Bonus
• Flexi benefits
• Birthday holiday
• 35 hours per week Monday - Friday
• Home working (flexible)

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