Job Title: Fire Alarm Service Engineer

Location: London / Home Counties

Salary: £32,000 - £38,000 (OTE up to £45,000)

Overview:

Our client is seeking a skilled Fire Alarm Service Engineer to join their established team. The role involves servicing, maintaining, and repairing fire alarm systems across a range of commercial and residential sites. This position plays a vital part in ensuring life safety compliance and maintaining high standards of customer service.

Key Responsibilities

- Carry out routine preventative maintenance in line with BS 5839-1 standards

- Diagnose and repair faults in fire alarm systems efficiently

- Respond to emergency callouts to restore system operation

- Provide clear and concise reports on all service activities

- Maintain accurate records of service calls and completed work

- Communicate effectively with customers to explain findings and solutions

- Ensure health and safety compliance on all sites

- Support installation and commissioning of new fire alarm systems where required

Required Qualifications:

- Level 2 qualification in Fire Detection and Alarm Systems (NVQ or equivalent) - desirable

- Minimum 3 years' experience as a Fire Alarm Service Engineer

- Strong knowledge of BS 5839 standards

- Proven fault-finding and diagnostic skills

- Experience using fire alarm testing equipment

- Full UK driving licence

- Excellent communication and interpersonal abilities

- Ability to work independently and within a team

- Strong customer service focus

- Good time management and organisational skills

- Physically fit to undertake duties, including working at heights and carrying equipment

Additional Qualifications

- Positive, professional approach with a strong work ethic

- Flexibility to adapt to varying work environments and client needs

- Commitment to continuous learning and skills development

Benefits

- Competitive salary with OTE up to £45,000

- Annual discretionary bonus (Employee-Owned Trust scheme)

- Career development and training opportunities

- Company vehicle, van, and fuel card provided

- 25 days' paid holiday plus pension scheme

- Opportunity to work within a dynamic and growing industry

Company Overview

Our client is a reputable organisation within the fire safety industry, committed to delivering high-quality solutions and exceptional customer service. With a strong presence in the sector, they provide reliable fire protection services to both commercial and residential clients.

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