Assistant Operations Manager

Location: Newcastle-Under-Lyme

Hours: Monday to Friday, 9am -5pm

Salary: up to £40,000 per annum, dependent on experience

Role Overview:

Our client is seeking a motivated Assistant Operations Manager to join their team. This is an excellent opportunity a proactive and solution orientated individual with a good eye for detail and passion for process improvement and team collaboration.

Key Responsibilities:

• Supporting the Operations Manager in managing daily operations to ensure smooth and efficient execution
• Tracking and evaluating operational performance metrics, pinpointing opportunities for improvement
• Leading and inspiring a team of five direct reports within the Warehouse and Customer Service teams to achieve objectives
• Offering support and guidance to the operational team
• Assisting with training and onboarding of new employees
• Ensuring adherence to laws, regulations, and safety standards
• Overseeing the maintenance of ISO9001:2015 quality management system and leading annual audits to uphold certification
• Managing supplier compliance with Medical Device Legislation and maintaining proper records
• Identifying opportunities for process improvements to boost efficiency and reduce costs
• Contributing to the development and implementation of new operational strategies
• Conducting regulatory assessments and audits
• Preparing and analysing operational reports, offering insights and recommendations

• Tracking and monitoring key performance indicators (KPIs)
• Presenting data and findings to management
• Ensuring adherence to all relevant safety and regulatory requirements

• Supporting the maintenance of accurate records

Required Skills and Qualifications:

• Demonstrated experience managing a team within an SME
• Proven expertise in maintaining an ISO9001:2015 Quality Management System
• Experience with ERP and WMS systems
• Strong attention to detail
• Exceptional communication and interpersonal skills
• Proficient in Microsoft Office
• Preferred qualification in Business Administration or a related field

Benefits

• Up to 5 days of Holiday Buy Back (available after completing the probation period)
• Company Pension Scheme
• Free Onsite Parking
• 30-minute Paid Lunch Break
• 33 days of annual leave, including bank holidays

Interested? Call Meg on (phone number removed) or email (url removed) for more information.

INDCOM