Job Title: Service ControllerSalary: up to 34,000Location: Stoke on TrentHours: Monday - Friday, day shiftThe client is looking to recruit an experienced Service Controller with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have previous experience as a service advisor or a similar roleThe Service Controller job role:

• Organising engineers schedules
• Planning and the allocation of work to engineers
• Be present for the depot Audits/Checks
• Work with engineers to resolve technical issues
• Support the service team and manager to help with customer issues
• Schedule training needs for department
• Support the Service Manager with customers' end-to-end journey.

Next steps:If this Service Controller role sounds of interest or you are looking for advise on your next career move, please contact Chloe on (phone number removed) or apply today.INDGH