Full Time Fixed Term until April 2027 (maternity backfill)

The Opportunity

This post represents an exciting opportunity for a motivated person to join a team of staff in Keele University's Directorate of Global Student Recruitment and Admissions.

The Directorate is responsible for attracting and processing applications from prospective students from the UK and around the world. The post holder will support the International Student Recruitment Team in their delivery of targets.

In particular, they will administer the processes surrounding the university's use of Educational Agents. This includes, but is not limited to, payment of commission, writing and maintaining contracts, and the keeping of records.

The post-holder will also be responsible for the remote support and training of agent representatives in Keele's non-active recruitment markets.

They may, from time to time, be required to attend outward facing events with prospective students including agent events both in the UK and overseas, and will be expected to develop and refine key processes to ensure the efficiency of the agent management process.

You will have experience in a customer focussed role, and experience of working independently and dealing with a variety of stakeholders and complex queries.

Some basic knowledge of current issues in higher education is required, and the successful candidate may have experience in this field, although not essential.

The Benefits

The University recognises that its success depends upon the contribution and dedication of its talented staff.

In return, we have a competitive benefits package available, including:

• Competitive rate of pay with annual increments within the grade
• Generous annual leave entitlement with opportunities to purchase additional leave
• Excellent staff pension scheme
• Access to continued personal, professional and career development
• On site 'outstanding' nursery
• Discounted health & fitness facilities on site
• Cycle to work scheme (subject to eligibility)

Please note that the starting salary will typically be at the bottom of the pay scale shown above

The University is committed to operating flexible working practices wherever possible.

The University

Keele University is renowned for its exciting approach to higher education, innovative research, beautiful campus, strong community spirit and excellent student experience.

With a turnover in excess of £170 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teaching across a wide range of academic and vocational subjects and promotes world-class research. Further information can be found at https://www.keele.ac.uk/about/

Keele University values equity and diversity across our workforce and to ensuring our staff community is reflective of the diversity of our student population. In support of these commitments the University welcomes applications from individuals of Black, Asian and ethnic minority backgrounds for all roles.

How to Apply

For full post details and to find out more about working at Keele please visit: www.keele.ac.uk/vacancies

Keele University employees wishing to apply should login to Employee Self Service and click on the 'View current vacancies' link.

For informal enquiries may be addressed to Hugo Snape at [email protected]. Applications to this address will not be accepted.

Interviews will be held on: 28 April 2026