The Opportunity

This post represents an exciting opportunity for a friendly and organised team member to lead on the venue and facilities management operations at Keele in Town, Keele University's Community Hub in Newcastle under Lyme Town centre.

The successful candidate will provide a professional front-of-house presence for the Keele in Town venue, acting as the main point of contact for all building users and handling enquiries across in-person, phone, and email channels.

The post also delivers administrative and digital system support, including bookings, procurement processes, financial tasks, and maintaining accurate records, as well as facilities management. and maintaining compliance with venue related licensing requirements.

You will have experience in customer service and administration with digital skills.

The Benefits

The University recognises that its success depends upon the contribution and dedication of its talented staff.

In return, we have a competitive benefits package available, including:

• Competitive rate of pay with annual increments within the grade (Keele Spine)
• Generous annual leave entitlement Excellent staff pension scheme
• Access to continued personal, professional and career development
• Cycle to work scheme (subject to eligibility)

Please note that the starting salary will typically be at the bottom of the pay scale shown above

The University

Keele University is renowned for its exciting approach to higher education, innovative research, beautiful campus, strong community spirit and excellent student experience.

With a turnover in excess of £170 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teaching across a wide range of academic and vocational subjects and promotes world-class research. Further information can be found at https://www.keele.ac.uk/about/

Keele University values equity and diversity across our workforce and to ensuring our staff community is reflective of the diversity of our student population. In support of these commitments the University welcomes applications from individuals of Black, Asian and ethnic minority backgrounds for all roles.

How to Apply

For full post details and to find out more about working at Keele please visit: www.keele.ac.uk/vacancies

Keele University employees wishing to apply should login to Employee Self Service and click on the 'View current vacancies' link.

For informal enquiries may be addressed to Emma Woodcock [email protected]. Applications to this address will not be accepted.

Closing Date: 31st August 2026

Interviews will be held on: 16th September 2026

Post reference: KU00005283