INFORMATION SERVICES ASSISTANT

Full time 37 hours per week

Salary: £22,275 – £22,813 per annum

Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country.

In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections.

This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF).

The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers.

The Information Services Department has three main areas of responsibility within the College which are: Student Records, Examinations and Employer Engagement.

We are looking for an organised and computer literate individual to join our team. The post holder will be one of a number of Information Service Assistants who between them cover a wide range of duties to assist in the day-to-day running of the department and the computerised systems relating to all aspects of student records.

Duties include data input from a variety of sources, updating or amending records, setting up and keeping up to date on-line registers, checking information against other computerised systems.

In addition you may be required to assist the examinations team with procedures, exam entries, compilation and distribution of exam papers, analysis and publication of exam results and statistics.

You will regularly liaise with students and teaching staff, responding to a range of enquiries. To be successful you will have a good basic level of education including literacy and numeracy to GCSE or equivalent with the ability to understand and interpret complex documents.

You will be computer literate and comfortable using a variety of database packages, have good inputting skills, a high level of accuracy as well as attention to detail while working under the pressure of deadlines. You will have strong communication skills and telephone manner, responding helpfully and appropriately to enquiries.

What's in it for you? The college offers and excellent benefits package which includes:

• Local Government Pension Scheme
• 24 days (pro rata) annual leave per year, rising to 30 following 5 years' service PLUS bank holidays and Christmas closure
• Cycle to Work Scheme (Salary sacrifice).
• Health-related benefits including a subsidised Health Scheme.
• Excellent Training and Development Opportunities (supported with a dedicated budget).
• Free Parking
• On site restaurant and FREE early morning tea/coffee and toast.

To apply for the role of Information Services Assistant, please go to www.nscg.ac.uk/jobs and select 'Apply' to complete an online application form. The closing date for completed applications: 24th January 2025 Interviews will take place week commencing 27th January 2025 This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act.

As an equal opportunities employer, we welcome applications from all sectors of the community