Commercial Account Handler Commercial Insurance We are seeking a proactive and customer-focused Commercial Account Handler to join our dynamic team at a growing insurance brokers in North Staffordshire. This role is pivotal in managing and developing relationships with clients in the commercial and business insurance sector. Location: Stoke on Trent, ST5 Salary: £28,000 - £35,000 depending on experience Working Hours: Office Based - Monday Friday 9am 5pm (flexible when required) Key Responsibilities:

• Client Management: Handle a portfolio of commercial insurance clients, providing expert advice and tailored solutions.
• Sales Development: Identify and pursue opportunities to upsell and cross-sell insurance products to meet client needs and achieve sales targets.
• Policy Administration: Manage renewals, mid-term adjustments, and new business policies efficiently and accurately.
• Customer Service: Deliver exceptional service by promptly addressing client queries and concerns, ensuring their insurance needs are fully met.
• Market Liaison: Negotiate with insurers to secure competitive terms and coverage for clients.

Skills and Qualifications:

• Proven experience in commercial insurance, with a strong understanding of products and services.
• Excellent communication and negotiation skills.
• Excellent problem solving skills.
• Ability to work in a target-driven environment while maintaining a customer-first approach.
• Strong organisational, attention to detail and proactive approach.
• Cert CII qualification (or working towards) is advantageous.

Benefits: 24 days annual leave + bank holidays Closed over Christmas period fully paid Free parking Healthcare Corporate days out Interested? Call Laura on (phone number removed) for more information or send CV to (url removed)