Our client based in Stoke is seeking a Service Controller to join them on a full time permanent basis working 8.00am - 5.30pm Monday to Friday.

As Service Controller, you will be responsible for assigning jobs and assessing work priorities to the field engineering team, ensuring that works are completed to schedule and providing feedback to managers on service planning and overall performance. You will answer all incoming calls, order parts for workshop, efficiently organise the service engineers workloads, raising of job cards, update customers on repairs, monthly stock checks, deal with warranty claims, internal invoicing, general supporting administration and other ad hoc duties. You will ideally have experience as a service controller where you have allocated engineers to jobs and will have worked on a service desk within a technical industry, or you will be an experienced service engineer looking to come away from the tools in to an office based role. You will have a strong understanding of plant and construction machinery or similar.

To be consider for the role of Service Controller, it essential that you have automotive / machinery industry service experience, you will have strong communication skills, will be self motivated and be able to use own initiative and will thrive on problem solving and working as part of a team. This role offers the chance to join a growing, impressive organisation.

In return our client is paying a starting salary of 30,000, 22 days paid annual leave, plus statutory holidays rising with length of service, pension, career progression, O2 Benefits, and much, much more.

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