This established optical group are looking for a branch manager to work within their highly successful practice. Established nearly 100yrs this company have built their reputation on quality of service and patient loyalty.Due to a highly successful period this is a great opportunity for a an optical manager to develop their career with one of the UK's most prestigious groups.Main Responsibilities To ensure practice efficiency and compliance with organisational procedures To ensure total customer satisfaction with products and services To be an effective leader, motivating, supporting, training and developing staff To realise the full potential of the practice with regard to patient numbers and sales targets To achieve maximum profitability To be responsible for quality control in all areas To manage stock control To maintain exceptional standards of cleanliness and presentation throughout the practice To be responsible for health and safety standards across the practice Working with the Marketing Dept. to maximise marketing effectiveness at a local level To drive cost efficiencies Dispensing spectacles to prescriptions To ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired (partially sighted) or severely sight impaired (blind)Personal Specification - Skills, Knowledge and Experience Previous management experience would be desirable, or a proven track record of developing and supporting staff Strong background in customer service Experience of driving business performance such as sales, customer satisfaction and cost efficiencies Strong leader, able to motivate and engage with staff at all levels Excellent verbal and written communication skills Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion Positive and outgoing Flexibility - able to be flexible on days worked and provide cover to other practices Well-presented and professional Attention to detailJob Types: Full-time, PermanentPay: £24,000.00-£28,000.00 per yearAdditional pay: Bonus schemeBenefits: Company events Company pension Employee discount Private dental insurance Private medical insurance Sick pay Store discountSchedule: 8 hour shift Day shift Monday to Friday Weekend availabilityAbility to commute/relocate: Burslem, Staffordshire: reliably commute or plan to relocate before starting work (required)Experience: Optical Management: 1 year (required)Work Location: In personReference ID: HCP2023